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latestOpenAPI 3.1.0© Copyright Partoo2026-07-26163503484.0 KB
Message Reply Templates

Update message template

This endpoint allows updating an existing message template by its ID.

put/messaging/templates/{template_id}

Path parameters

template_idnumber required

Template id

Request body

titlestring

The new title of the template

iconstring

The new icon linked to the template

contentstring

The new template content as a stringified JSON object with "_version": "0.1" inside

Example request

{
  "title": "Quote request",
  "icon": "📝",
  "content": "{\"text\": \"Hello, thank you for your request. For a quote, please contact us at 0123456789.\" \"_version\": \"0.1\"}"
}

Response

The message template created

idstring
titlestring

The title of the message template.

content'client_full_name' | 'client_first_name' | 'business_name' | 'my_first_name' | 'rb_link' | 'address' | 'website_url' | 'phone_number'

The content of the message template should be a stringified JSON object. This includes both the message content ("text") and the pair "_version": "0.1".

The "text" can contain placeholders (values from the enum above within double curly braces {{}}) that will be replaced with the actual values when the message is sent.

iconstring nullable

The icon associated with the message template.

org_idinteger

The organization ID that the message template belongs to.

created_atstring date-time

The date and time when the message template was created, in ISO 8601 format.

updated_atstring date-time nullable

The date and time when the message template was last updated, in ISO 8601 format.

usage_countinteger

The number of times the message template has been used.

Example response

{
  "id": "642bca3d2830e15c6806cc33",
  "title": "Quote request",
  "content": "{\"text\": \"Hello {{client_full_name}}, thank you for your request. For a quote, please contact us at 0123456789.\" \"_version\": \"0.1\"}",
  "icon": "📝",
  "org_id": 123,
  "created_at": "2023-01-31T16:22:17.327878+00:00",
  "updated_at": "2023-02-15T10:00:00.000000+00:00",
  "usage_count": 50
}