v1

latestOpenAPI 3.1.0© Copyright Partoo2026-07-26163503484.0 KB

Feedback Management

Update a feedback form

<Warning> The Feedback Management API is currently in **BETA**, therefore the following endpoints are subject to modification, given a **2 week notice**.

If you are planning to use any of them, please notify us so we will be able to keep you informed about upcoming changes. </Warning>

This endpoint lets you modify the properties of your feedback forms.

put/feedback/feedback_form/{feedback_form_id}

Path parameters

feedback_form_idstring required

Request body

display_namestring

Name of your form

Example request

{
  "display_name": "Global Satisfaction"
}

Response

idstring

Unique identifier of the form

org_idinteger

The organization ID that the form is for

email_reply_sourcestring nullable

The source email to use when replying to a feedback

email_reply_subjectstring nullable

The subject of the email used when replying to a feedback

email_reply_to_businessboolean

Whether to use the business email address when the feedback respondent wants to reply to your reply

Defaults to false, which means the respondent reply will be sent to the email_reply_source

email_reply_expeditor_namestring nullable

Name to use as the expeditor when replying to a feedback

This is the name the user sees in his email inbox (which is by default the email_reply_source)

expiration_interval_secondsinteger

When a date parameter is set on the link sent to the customer, this will be used to disable answers to the feedback form after that many seconds

Does nothing when the date parameter is not used on the link sent to the customer

Defaults to 2 weeks

Example: In the link you sent the customer, you set the date parameter to 2025-01-01T00:00:00Z. By default, the customer will no longer be able to answer the survey after 2025-01-15T00:00:00Z.

display_namestring

Name of your form

Example response

{
  "id": "674d791c13c9d976e20001b1",
  "org_id": 42,
  "email_reply_source": "noreply@example.com",
  "email_reply_subject": "About your feedback",
  "email_reply_expeditor_name": "MyCompany",
  "display_name": "Global Satisfaction"
}