Feedback Management
Reply to a feedback result
<Warning> The Feedback Management API is currently in **BETA**, therefore the following endpoints are subject to modification, given a **2 week notice**.If you are planning to use any of them, please notify us so we will be able to keep you informed about upcoming changes. </Warning>
This endpoint lets you reply to a feedback result.
In order to be able to reply to a feedback result:
- The optin property of the corresponding feedback result must be true
- The email_reply_source of the corresponding feedback form must be set
- The email_reply_subject of the corresponding feedback form must be set
post/feedback/feedback_result/{feedback_result_id}/reply
Path parameters
feedback_result_idinteger required
Request body
Example request
{
"content": "Merci ❤️",
"reply_suggestion": {
"reply_suggestion_id": 123,
"reply_suggestion_modified": true
}
}Response
OK
Example response
{
"id": 1,
"created": "2024-11-15T10:00:15+00:00",
"author_name": "Jane Doe",
"content": "Thank you for your feedback",
"feedback_result_id": 1,
"user_id": "5309c3a237bbc544d8e26737"
}