---
title: "Global reviews statistics"
method: GET
path: "/reviews/stats"
tags: ["Review analytics"]
deprecated: true
---

# Global reviews statistics

`GET /reviews/stats`

> **Deprecated.**

This endpoint let you view the global reviews statistics for all your businesses subscribed to
**Review Management**.

You can use the following filters:
  - by date (statistics before and/or after a date)
  - by businesses (businesses id in list or not in list)
  - by keywords

The response is aggregated according to the previously selected filters.

In order to get analytics evolution overtime returned by specific time range, please refer to
**Qualitative Evolution** and **Quantitative Evolution** endpoints.

## Query parameters

- `business__in` BusinessId[]
- `keywords` string[]
- `update_date__gte` string, datetime
- `update_date__lte` string, datetime

## Response `200`

OK

- ReviewsStatisticsResponse
  - `answer_time` number, float — Average reviews answer time in seconds. Only measured for reviews with a comment from Google partner. It returns the time between the update date of a review and the creation date of its comments.
  - `average` number, float — Average reviews rating.
  - `treated` number — Total number of treated reviews.
  - `not_treated` number — Total number of non treated reviews.
  - `answered` number — Total number of answered reviews (reviews with a comment).
  - `satisfied` number — Total number of reviews of type *satisfied*. *Satisfied* reviews are defined by a rating of 4 or more for google_my_business and tripadvisor or recommended for facebook.
  - `neutral` number — Total number of reviews of type *neutral*. *Neutral* reviews are defined by a rating of 3 for google_my_business and tripadvisor.
  - `dissatisfied` number — Total number of reviews of type *dissatisfied*. *Dissatisfied* reviews are defined by a rating of 2 or less for google_my_business and tripadvisor or not recommended for facebook.
  - `total` number — Total number of reviews.

## Other responses

- `401` — You are not authenticated
- `403` — You are not allowed to perform this action
- `404` — Resource does not exist

---

[API](https://skmtc.net/partoo/apis/partoo-rest-api.md) · [All operations](https://skmtc.net/partoo/apis/partoo-rest-api/llms.txt) · [OpenAPI document](https://skmtc-service-staging.skmtc.workers.dev/v1/apis/partoo/partoo-rest-api/revisions/3652d8b1a8b3/schema)