---
title: "Reply to a feedback result"
method: POST
path: "/feedback/feedback_result/{feedback_result_id}/reply"
tags: ["Feedback Management"]
---

# Reply to a feedback result

`POST /feedback/feedback_result/{feedback_result_id}/reply`

<Warning>
The Feedback Management API is currently in **BETA**, therefore the following endpoints are subject to modification, given a **2 week notice**.

If you are planning to use any of them, please **notify us** so we will be able to keep you informed about upcoming changes.
</Warning>

This endpoint lets you reply to a feedback result.

In order to be able to reply to a feedback result:
- The `optin` property of the corresponding feedback result must be true
- The `email_reply_source` of the corresponding feedback form must be set
- The `email_reply_subject` of the corresponding feedback form must be set

## Path parameters

- `feedback_result_id` integer, required

## Request body

- object — Request body to post a reply
  - `content` string, text, required — Content of your reply
  - `reply_suggestion` object — Suggestion details for the reply
    - `reply_suggestion_id` integer — ID of the reply suggestion
    - `reply_suggestion_modified` boolean — Indicates if the reply suggestion was modified

## Response `200`

OK

- FeedbackResultReply
  - `id` integer — Unique identifier of the reply
  - `created` string, datetime — Date the reply was created
  - `author_name` string — Author of the reply
  - `content` string — Content of the reply
  - `feedback_result_id` integer — Identifier of the feedback result
  - `user_id` string — User id
  - `is_reply_suggestion` boolean — Whether the reply was created using an AI suggestion

## Other responses

- `400` — Your request is incorrect
- `401` — You are not authenticated
- `403` — You are not allowed to perform this action

---

[API](https://skmtc.net/partoo/apis/partoo-rest-api.md) · [All operations](https://skmtc.net/partoo/apis/partoo-rest-api/llms.txt) · [OpenAPI document](https://skmtc-service-staging.skmtc.workers.dev/v1/apis/partoo/partoo-rest-api/revisions/3652d8b1a8b3/schema)