ticketing/comments
Retrieve Comment
Retrieve a Comment from any connected Ticketing software
get/ticketing/comments/{id}
Path parameters
idstring required
id of the comment you want to retrive.
Query parameters
remote_databoolean
Set to true to include data from the original Ticketing software.
Headers
x-connection-tokenstring required
The connection token
Response
Example response
{
"data": [
{
"body": "Assigned to Eric !",
"html_body": "<p>Assigned to Eric !</p>",
"creator_type": "USER",
"ticket_id": "801f9ede-c698-4e66-a7fc-48d19eebaa4f",
"contact_id": "801f9ede-c698-4e66-a7fc-48d19eebaa4f",
"user_id": "801f9ede-c698-4e66-a7fc-48d19eebaa4f",
"attachments": [
"801f9ede-c698-4e66-a7fc-48d19eebaa4f"
],
"id": "801f9ede-c698-4e66-a7fc-48d19eebaa4f",
"remote_id": "id_1",
"remote_data": {
"fav_dish": "broccoli",
"fav_color": "red"
},
"created_at": "2024-10-01T12:00:00Z",
"modified_at": "2024-10-01T12:00:00Z"
}
]
}