v18

latestOpenAPI 3.0.0raw.githubusercontent.com2024-11-18167108845.6 KB

ticketing/accounts

Retrieve Accounts

Retrieve Accounts from any connected Ticketing software

get/ticketing/accounts/{id}

Path parameters

idstring required

id of the account you want to retrieve.

Query parameters

remote_databoolean

Set to true to include data from the original Ticketing software.

Headers

x-connection-tokenstring required

The connection token

Response

namestring nullable required

The name of the account

domainsstring[] nullable

The domains of the account

field_mappingsobject nullable

The custom field mappings of the account between the remote 3rd party & Panora

idstring nullable

The UUID of the account

remote_idstring nullable

The remote ID of the account in the context of the 3rd Party

remote_dataobject nullable

The remote data of the account in the context of the 3rd Party

created_atstring date-time nullable

The created date of the account

modified_atstring date-time nullable

The modified date of the account

Example response

{
  "name": "My Personal Account",
  "domains": [
    "acme.com",
    "acme-test.com"
  ],
  "field_mappings": {
    "fav_dish": "broccoli",
    "fav_color": "red"
  },
  "id": "801f9ede-c698-4e66-a7fc-48d19eebaa4f",
  "remote_id": "id_1",
  "remote_data": {
    "fav_dish": "broccoli",
    "fav_color": "red"
  },
  "created_at": "2024-10-01T12:00:00Z",
  "modified_at": "2024-10-01T12:00:00Z"
}