Get a custom shift

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Important note: Shift-based schedules use the V3 API and are not compatible with V2 automations. To create automations for Shift-Based Schedules, you need to:

1. Update your automations to use the V3 API for all new shift-based schedules
2. Keep the V2 endpoint for your existing schedules

An upgrade tool for existing schedules is coming soon; your legacy schedules will keep working in the meantime. Learn more.

Retrieve a single custom shift by ID.

{
  "custom_shift": {
    "start_time": "2025-03-15T09:00:00Z",
    "end_time": "2025-03-15T17:00:00Z",
    "assignments": [
      {
        "member": {
          "user_id": "PUSER123"
        }
      }
    ]
  }
}