---
title: "Change Agent State (Basic Auth)"
method: POST
path: "/ca_apis/changeAgentState"
tags: ["Agent"]
---

# Change Agent State (Basic Auth)

`POST /ca_apis/changeAgentState`

Change the state of an agent.

## Headers

- `apiKey` string
- `Content-Type` string

## Request body

- object
  - `userName` string
  - `phoneName` string
  - `state` string
  - `agentId` string
  - `pauseReason` string

## Response `200`

Successful response

---

[API](https://skmtc.net/ozonetel/apis/agent-authentication.md) · [All operations](https://skmtc.net/ozonetel/apis/agent-authentication/llms.txt) · [OpenAPI document](https://skmtc-service-staging.skmtc.workers.dev/v1/apis/ozonetel/agent-authentication/revisions/9096baa9c71b/schema)