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v1

latestOpenAPI 3.1.02026-08-06221222240.7 KB
conversations

Get Conversations Search Index

Returns a search index of conversations for the org. Two-phase loading strategy:

  1. Frontend fires 4 parallel requests with limit=500 (one per classification) for instant results.
  2. Frontend fires 4 parallel requests without limit to backfill the full index in background. Business phone/username are resolved via org-level batch lookups (not per-conversation).
get/v1/conversations/search-index

Query parameters

classificationstring nullable

Filter by classification label (positive, negative, engaged, undetermined).

Filter by classification label (positive, negative, engaged, undetermined).

limitinteger nullable

Max number of previews to return. Used for fast initial load (e.g. 500).

Max number of previews to return. Used for fast initial load (e.g. 500).

Response

Successful Response