v1

latestOpenAPI 3.1.0MIT2026-07-26134154266.9 KB

List chat sessions

Returns a paginated list of chat sessions for the organization. Supports filtering by status, channel, handoff state, and date ranges.

get/chat/sessions

Query parameters

cursorstring

Pagination cursor to fetch the next set of results

handed_offboolean

Filter by handoff status. Use "true" or "false"

status'open' | 'closed_resolved' | 'closed_unresolved'

Filter by session status (open, closed_resolved, closed_unresolved)

channel_type'web' | 'email' | 'phone_voice' | 'slack' | 'sms' | 'whatsapp' | 'instagram' | 'messenger' | 'api' | 'web_voice'
created_afterstring

Filter sessions created after this ISO 8601 timestamp

created_beforestring

Filter sessions created before this ISO 8601 timestamp

updated_afterstring

Filter sessions updated after this ISO 8601 timestamp

updated_beforestring

Filter sessions updated before this ISO 8601 timestamp

Response

Default Response

nextstring nullable required