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v1
latest
OpenAPI 3.1.0
MIT
2026-07-26
134
154
266.9 KB
Get a specific customer insight
Retrieve detailed information about a specific insight
get
/insights/{id}
Path parameters
id
string
required
Response
Default Response
PublicInsight
required
id
string
uuid
required
insight_number
integer
required
content
string
required
sentiment
'angry'
|
'happy'
|
'neutral'
required
occurrence_count
integer
required
category
object
nullable
required
team
object
nullable
required
resolved_by
object
nullable
required
resolved_at
string
date-time
nullable
required
archived_by
object
nullable
required
archived_at
string
date-time
nullable
required
archive_policy
'forever'
|
'until_count'
|
'until_escalating'
nullable
required
resurface_progress
object
nullable
required
deep_research
string
nullable
required
deep_research_completed_at
string
date-time
nullable
required
first_seen_at
string
date-time
required
last_seen_at
string
date-time
required
created_at
string
date-time
required
updated_at
string
date-time
required