Chargebacks
Calculate Chargeback Ratio
The Chargeback Ratio reflects the number of chargebacks compared to the total number of payments as a percentage. Ideally, your Chargeback Ratio should be under 1%.
get/api/{account}/chargebacks/ratio
Query parameters
start_datestring
The start date for the chargeback ratio. Keep empty to get all.
Example:2025-01-01 00:00:00
The start date for the chargeback ratio. Keep empty to get all.
end_datestring
The end date for the chargeback ratio. Keep empty to get all.
Example:2025-03-31 23:59:59
The end date for the chargeback ratio. Keep empty to get all.
Response
Example response
{
"data": {
"chargebacksRatio": 0.08
},
"_meta": {
"_credits": {
"used": 1,
"balance": 999964320,
"note": "Always"
},
"_cache": {
"is_cached": false,
"note": "Cache disabled for this endpoint"
},
"_rate_limits": {
"limit_minute": 1000,
"limit_day": 50000,
"remaining_minute": 999,
"remaining_day": 49992
}
}
}