---
title: "List failed warm-transfer attempts"
method: GET
path: "/v1/hitl/failed-transfers"
tags: ["hitl"]
---

# List failed warm-transfer attempts

`GET /v1/hitl/failed-transfers`

Read-only inbox of warm transfers whose supervisor leg never connected.

Pure visibility: the live call has already self-recovered (AI resumed / cold
transfer) by the time this is read. Each item deep-links to its session so an
operator can review and call the customer back.

## Query parameters

- `cursor` string, nullable
- `limit` integer

## Response `200`

Successful Response

- CursorPageFailedTransferRead
  - `items` FailedTransferRead[], required
    - `id` string, uuid, required
    - `conversation_id` string, uuid, required
    - `customer_phone` string, nullable, required
    - `supervisor_phone` string, nullable, required
    - `failure_reason` string, nullable, required
    - `fallback_mode` string, nullable, required
    - `briefing_snippet` string, nullable, required
    - `status` string, nullable, required
    - `created_at` string, date-time, required
    - `dialing_at` string, date-time, nullable, required
    - `ended_at` string, date-time, nullable, required
  - `next_cursor` string, nullable
  - `has_more` boolean, required

## Other responses

- `422` — Validation Error

---

[API](https://skmtc.net/oneloop-hq/apis/feather-api.md) · [All operations](https://skmtc.net/oneloop-hq/apis/feather-api/llms.txt) · [OpenAPI document](https://skmtc-service-staging.skmtc.workers.dev/v1/apis/oneloop-hq/feather-api/versions/888bdd5c076e/schema)