v1

latestOpenAPI 3.1.0raw.githubusercontent.com2026-06-304917042.1 MB

analytics

Per-bucket escalation rate timeseries

get/v1/analytics/sessions/escalation-rate

granularitystring

channelstring nullable

start_datestring date required

end_datestring date required

Successful Response

time_bucketstring date-time required

total_sessionsinteger required

escalated_sessionsinteger required

escalation_rate_pctnumber required