---
title: "Outbound warm-transfer failures grouped by normalized reason"
method: GET
path: "/v1/analytics/voice/warm-transfers/failure-reasons"
tags: ["analytics", "analytics"]
---

# Outbound warm-transfer failures grouped by normalized reason

`GET /v1/analytics/voice/warm-transfers/failure-reasons`

## Query parameters

- `agent_id` string, uuid, nullable
- `start_date` string, date, required
- `end_date` string, date, required

## Response `200`

Successful Response

- WarmTransferFailureReasonRow[]
  - `failure_reason` string, required
  - `failed_attempts` integer, required
  - `share_pct` number, required

## Other responses

- `400` — Bad request
- `401` — Authentication required
- `422` — Validation Error

---

[API](https://skmtc.net/oneloop-hq/apis/feather-api.md) · [All operations](https://skmtc.net/oneloop-hq/apis/feather-api/llms.txt) · [OpenAPI document](https://skmtc-service-staging.skmtc.workers.dev/v1/apis/oneloop-hq/feather-api/revisions/9cd7291d4228/schema)