v1

latestOpenAPI 3.0.02026-07-24161215397.4 KB

Tickets

Get tickets

Retrieve a list of tickets based on provided filters

Required scopes: flex.collaboration.tickets.read

get/api/v2/organizations/{orgSlug}/tickets

Path parameters

orgSlugstring required

organization slug

Query parameters

$selectstring

Select fields to return

$cursorNextstring

$cursorPrevstring

$limitnumber

Response

rangeStartnumber

rangeEndnumber

cursorNextstring

cursorPrevstring

Example response

{
  "results": [
    {
      "_id": "6a4e2038aedbb38ad5b3f710",
      "type": "6a4e2038aedbb38ad5b3f711",
      "severity": "6a4e2038aedbb38ad5b3f712",
      "priority": "6a4e2038aedbb38ad5b3f713",
      "company": "6a4e2038aedbb38ad5b3f714",
      "member": "6a4e2038aedbb38ad5b3f715",
      "location": "6a4e2038aedbb38ad5b3f716",
      "assignedTo": "6a4e2038aedbb38ad5b3f717",
      "resolvedDate": "2025-03-01T00:00:00.000Z",
      "attachments": [
        "https://example.com/image.jpg",
        "https://example.com/image2.jpg"
      ],
      "subject": "Support query",
      "message": "This is the message of the ticket",
      "createdAt": "2025-01-01T00:00:00.000Z",
      "modifiedAt": "2025-01-01T00:00:00.000Z"
    }
  ]
}