---
title: "/tickets/interactions"
method: GET
path: "/tickets/interactions"
tags: ["Tickets"]
---

# /tickets/interactions

`GET /tickets/interactions`

Search all ticket with interactions

## Query parameters

- `from` string
- `to` string
- `page` number
- `take` number
- `humanOnly` boolean
- `handlersOnly` boolean

## Headers

- `octa-agent-email` string

## Response `201`

- TicketInteractionsListItemResponse[]
  - `number` string, required — Ticket number
  - `interactions` TicketInteractionResponse[], required — Ticket interactions
    - `_id` string, required — Interaction ID
    - `createdAt` string, date-time, required — Interaction creation date
    - `user` TicketInteractionUserResponse, required
      - `_id` string, required — User ID
      - `name` string, required — User name
      - `email` string — User email
      - `type` string, required — User type (employee, customer, system, handler, etc)
    - `comments` TicketInteractionCommentResponse[], required — Comments
      - `_id` string — Comment ID
      - `content` string, required — Comment text content
      - `contentHtml` string — Comment HTML content
      - `type` string, required — Comment type (public, internal, description, etc)
      - `isPublic` string, required — Whether comment is public ("true" or "false")
    - `attachments` TicketInteractionAttachmentResponse[], required — Attachments
      - `_id` string — Attachment ID
      - `name` string, required — Attachment name
      - `url` string, required — Attachment URL
      - `type` string — Attachment type (public, internal, etc)
    - `propertiesChanges` object — Properties changes in each ticket interaction

---

[API](https://skmtc.net/octadesk/apis/octadesk-api.md) · [All operations](https://skmtc.net/octadesk/apis/octadesk-api/llms.txt) · [OpenAPI document](https://skmtc-service-staging.skmtc.workers.dev/v1/apis/octadesk/octadesk-api/revisions/bc5e6dccb979/schema)