Dispute a chargeback

Flags a chargeback as disputed. You may include additional information if wanted.

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📘 Note

By submitting a chargeback dispute via the Nexio API you agree to the following: "I agree that I am not including sensitive information. Sensitive information includes: full credit or debit card numbers, credit or debit card security codes (CVV/CVC), social security numbers, driver's license numbers, health records, and so forth."<br/><br/>Your dispute will be rejected if you include sensitive information.

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⚠️ Try It

To use the Try It feature for this endpoint, you must use the credentials for your Sandbox API user.<br/><br/>Include at least the chargeback ID and a Nexio account username.

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Request parameters

• chargebackId
• userName
• description
• images
• images.name
• images.data
• isPreview

Response parameters

• message

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{
  "chargebackId": "305422",
  "userName": "apiuser@example.com",
  "images": [
    {
      "name": "Receipt with customer signature",
      "data": "data:image/png;base64,iVBO"
    }
  ]
}

{
  "message": "success"
}