Create Incident
Create new incident on given source object. If sourceAlarmId is provided, that alarm is linked to the new incident. An alarm can belong to one incident only.
Request body
ID of object to create the incident on.
Incident title (cannot be empty, truncated to 255 characters).
Optional comment added to the new incident.
Optional ID of alarm to create the incident from and link to it.
Response
Incident created.
Unique incident identifier.
Incident state: 0 open, 1 in progress, 2 blocked, 3 resolved, 4 closed.
Human-readable incident state name.
Incident title (up to 255 characters).
ID of object the incident was created on.
Name of the source object.
ID of user the incident is assigned to, or 0 when unassigned.
Login name of assigned user. Unassigned incidents must be detected by testing assignedUserId for 0, not by matching on this name - user ID 0 resolves to the built-in "system" account.
Number of alarms linked to the incident.
Incident creation time.
Time of last incident change.
ID of alarm the incident was created from, or 0 if created manually.
ID of user who created the incident, or 0 when created by event processing rule.
Login name of creating user. Resolves to the built-in "system" account when the incident was created by an event processing rule.
ID of user who resolved the incident, or 0 if not resolved yet.
Login name of resolving user. Meaningful only when resolvedByUser is not 0.
Time the incident was resolved, or null if not resolved yet.
ID of user who closed the incident, or 0 if not closed yet.
Login name of closing user. Meaningful only when closedByUser is not 0.
Time the incident was closed, or null if not closed yet.
IDs of alarms linked to the incident.