Query for tickets

Location MyTime ID by which to filter results - Optional

The ticket creation (or closed at for closed tickets query) filter start date e.g.: 2020-10-22

The ticket creation (or closed at for closed tickets query) filter end date e.g.: 2020-10-22.

Return closed tickets. If false, will return all tickets.

Client MyTime ID by which to filter results - Optional

Pagination - results page number to retrieve

Pagination - number of results per per_page. Default: 20. Maximum: 20

Default is ascending ticket id. Pass 'closed_at' (fastest, requires closed=true — the default) to order by close time, or 'closed_or_created_at' to order by closed_at falling back to created_at for tickets that are not closed. Newest first unless sort_order=asc. When sort is passed without a page parameter, the response includes an after_cursor for cursor-based pagination.

Direction for the sort parameter: 'desc' (newest first, the default) or 'asc' (oldest first). Requires sort.

Cursor-based pagination: pass the after_cursor value returned by the previous page to fetch the next one. Requires the sort parameter. When present, page is ignored. The response omits after_cursor on the last page. Recommended for sync integrations over page-based pagination — tickets closed while paging are never skipped. The cursor is a timestamp (start with a sorted request and no page parameter to get the first cursor), advances in the sort_order direction, and a page boundary may repeat a ticket (dedupe by id).

Merchant subdomain - Optional

Partner key - Optional