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mixpeek
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Mixpeek API
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v5
latest
OpenAPI 3.1.0
2026-08-02
563
1,101
2.8 MB
Support
Get Support Ticket (with message thread).
get
/v1/support/tickets/{ticket_identifier}
Path parameters
ticket_identifier
string
required
Response
Successful Response
TicketResponse
required
ticket_id
string
required
organization_id
string
nullable
subject
string
required
category
'technical'
|
'billing'
|
'feature'
|
'onboarding'
|
'other'
required
priority
'low'
|
'medium'
|
'high'
|
'urgent'
required
status
'open'
|
'pending'
|
'resolved'
|
'closed'
required
created_by
SupportActor
Lightweight snapshot of who created a ticket/message.
message_count
integer
last_message_at
string
date-time
nullable
created_at
string
date-time
nullable
updated_at
string
date-time
nullable
messages
MessageResponse[]
nullable