---
title: "Get all message threads"
method: POST
path: "/api/connector/v1/messageThreads/getAll"
tags: ["Message threads"]
---

# Get all message threads

`POST /api/connector/v1/messageThreads/getAll`

Get all message threads that you have created, filtered by time interval and/or specific message thread IDs. Note this operation uses [Pagination](https://mews-systems.gitbook.io/connector-api/guidelines/pagination/) and supports [Portfolio Access Tokens](https://mews-systems.gitbook.io/connector-api/concepts/multi-property).

## Request body

- MessageThreadFilterParameters
  - `ClientToken` string, required — Token identifying the client application.
  - `AccessToken` string, required — Access token of the client application.
  - `Client` string, required — Name and version of the client application.
  - `Limitation` Limitation, required — Limitation on the quantity of data returned.
    - `Count` integer, required
    - `Cursor` string, uuid, nullable
  - `EnterpriseIds` string[], nullable — Unique identifiers of the Enterprises. If not specified, the operation returns data for all enterprises within scope of the Access Token.
  - `MessageThreadIds` string[], nullable — Unique identifiers of `MessageThread`. Required if no other filter is provided.
  - `CreatedUtc` TimeFilterInterval — When a time interval is used for **filtering** (for example in parameters such as `CreatedUtc.StartUtc` / `CreatedUtc.EndUtc`), the following rules apply: - **Start equals End (equality mode)** If `StartUtc` and `EndUtc` are exactly the same timestamp, the filter is treated as an equality check for that precise moment in time: ``` CreatedUtc == StartUtc ``` This does not represent an interval; only records with `CreatedUtc` equal to that exact instant are returned. - **Start differs from End (interval mode)** If `StartUtc` and `EndUtc` are different, the filter is evaluated as a half-open interval: ``` StartUtc <= CreatedUtc < EndUtc ``` In other words, the start is inclusive and the end is exclusive. Make sure your integration takes inclusive Start / exclusive End behavior of time intervals into account so that no records at the boundaries are omitted.
    - `StartUtc` string, date-time, nullable
    - `EndUtc` string, date-time, nullable
  - `UpdatedUtc` TimeFilterInterval — When a time interval is used for **filtering** (for example in parameters such as `CreatedUtc.StartUtc` / `CreatedUtc.EndUtc`), the following rules apply: - **Start equals End (equality mode)** If `StartUtc` and `EndUtc` are exactly the same timestamp, the filter is treated as an equality check for that precise moment in time: ``` CreatedUtc == StartUtc ``` This does not represent an interval; only records with `CreatedUtc` equal to that exact instant are returned. - **Start differs from End (interval mode)** If `StartUtc` and `EndUtc` are different, the filter is evaluated as a half-open interval: ``` StartUtc <= CreatedUtc < EndUtc ``` In other words, the start is inclusive and the end is exclusive. Make sure your integration takes inclusive Start / exclusive End behavior of time intervals into account so that no records at the boundaries are omitted.
    - `StartUtc` string, date-time, nullable
    - `EndUtc` string, date-time, nullable

## Response `200`

OK

- MessageThreadResult
  - `MessageThreads` MessageThread[], required — The filtered message threads.
    - `Id` string, uuid, required — Unique identifier of the message thread.
    - `OriginalSender` string, required — The sender of the original message in the thread.
    - `Subject` string, required — Subject of the message thread.
    - `CreatedUtc` string, date-time, required — Creation date and time of the message thread in UTC timezone in ISO 8601 format.
    - `UpdatedUtc` string, date-time, required — Last update date and time of the message thread in UTC timezone in ISO 8601 format.
    - `IsResolved` boolean — Whether the message thread is resolved.
  - `Cursor` string, uuid, nullable — Unique identifier of the last and hence oldest message thread returned. This can be used in `Limitation` in a subsequent request to fetch the next batch of older message threads.

## Other responses

- `204` — Server has successfully fulfilled the request and there is no additional information to send back.
- `400` — Error caused by the client app, e.g. in case of malformed request or invalid identifier of a resource. In most cases, such an error signifies a bug in the client app (consumer of the API).
- `401` — Error caused by usage of invalid ClientToken, AccessToken, or you may not have the necessary permission to use the endpoint.
- `403` — Server error that should be reported to the end user of the client app. Happens for example when the server-side validation fails or when a business-logic check is violated.
- `408` — Error caused by heavy request that takes too long to process (typically tens of seconds). To get around this, request data in smaller batches. For more information, see [Request timeouts](https://mews-systems.gitbook.io/connector-api/guidelines/requests#request-timeouts)
- `429` — Error caused by too many requests sent in a given amount of time. Response contains `Retry-After` header indicating how long the user agent should wait before making a follow-up request. For more information, see [Request limits](https://mews-systems.gitbook.io/connector-api/guidelines/requests#request-limits).
- `500` — Unexpected error on the Mews side. This may be due to a software fault. If such a situation occurs, the error will be logged and the development team notified, however you can raise an issue through GitHub on our [documentation repository](https://github.com/MewsSystems/gitbook-connector-api).

---

[API](https://skmtc.net/mews/apis/connector-api.md) · [All operations](https://skmtc.net/mews/apis/connector-api/llms.txt) · [OpenAPI document](https://skmtc-service-staging.skmtc.workers.dev/v1/apis/mews/connector-api/revisions/81933a8ff730/schema)