---
title: "Get Dashboard"
method: GET
path: "/support-metrics/spaces/{space_id}/dashboard"
tags: ["support-metrics"]
---

# Get Dashboard

`GET /support-metrics/spaces/{space_id}/dashboard`

Get the full support metrics dashboard for a space.

## Path parameters

- `space_id` string, uuid, required

## Query parameters

- `days` integer

## Response `200`

Successful Response

- SupportDashboard — Aggregated dashboard data for the support metrics page.
  - `period_days` integer, required
  - `conversation_metrics` ConversationMetrics, required
    - `total_conversations` integer, required
    - `resolved_count` integer, required
    - `escalated_count` integer, required
    - `unresolved_count` integer, required
    - `resolution_rate` number, required
    - `escalation_rate` number, required
    - `avg_message_count` number, required
    - `avg_duration_seconds` number, required
    - `avg_satisfaction` number, nullable, required
  - `sentiment_breakdown` SentimentBreakdown, required
    - `positive` integer, required
    - `neutral` integer, required
    - `negative` integer, required
  - `escalation_metrics` EscalationMetrics, required
    - `total` integer, required
    - `by_status` object, required
    - `by_reason` object, required
    - `avg_resolution_seconds` number, required
    - `avg_response_time_ms` number, required
  - `time_series` TimeSeriesPoint[], required
    - `date` string, required
    - `conversations` integer, required
    - `resolved` integer, required
    - `escalated` integer, required
  - `top_topics` TopicCount[], required
    - `topic` string, required
    - `count` integer, required

## Other responses

- `422` — Validation Error

---

[API](https://skmtc.net/meganova/apis/fastapi.md) · [All operations](https://skmtc.net/meganova/apis/fastapi/llms.txt) · [OpenAPI document](https://skmtc-service-staging.skmtc.workers.dev/v1/apis/meganova/fastapi/revisions/2b2bab8b9017/schema)