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v1

latestOpenAPI 3.0.02026-07-24202886.6 KB
Channel Adapter Services

The API endpoint implemented by the Channel Adapter to accept messages from Medallia Conversations.

post/

Query parameters

access_tokenstring required

The access token is a shared token defined when creating the channel adapter in Medallia Conversations. It is free-form text, but Medallia recommends using a cryptographically-secure token such as a UUID or other random nonce value.

Request body

OR

Response

A successful response includes the customer and message IDs.

recipient_idstring required

The identifier for the recipient, as sent in the original request.

message_idstring uuid required

A unique identifier for the message, assigned by the channel adapter.