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v2

latestOpenAPI 3.1.02026-07-262279731.3 MB
kycDocuments

Submit a KYC Document

<Warning icon="fa-regular fa-triangle-exclamation"> **Caution – Legacy endpoints being superseded by the hosted KYC/KYB solution**

Mangopay's hosted KYC/KYB solution is becoming mandatory for all platforms (relying on the IDV Session object). The legacy KYC Document endpoints remain available for the sole purposes of sending additional documents, but this use case will also be handled by the hosted solution in future. </Warning>

Submitting a KYC Document consists in updating the object Status from CREATED to VALIDATION_ASKED.

Once submitted, Mangopay's teams review the document and validate or reject it. This process takes on average 24 hours (on bank working days).

Set up a hook for the following event types in order to be notified of the outcome:

  • KYC_SUCCEEDED
  • KYC_FAILED
put/v2.01/{ClientId}/users/{UserId}/kyc/documents/{KycDocumentId}

Path parameters

ClientIdstring required

Platform's API account identifier, associated with the API key.

UserIdstring required

The unique identifier of the user.

KycDocumentIdstring required

The unique identifier of the KYC Document.

Headers

Authorizationstring required

Bearer authentication of the form Bearer <token>, where token is your auth token.

If your platform is using a proxy to take SCA-triggering action on behalf of users, you also need to integrate mTLS authentication and use the api-mtls base URL.

Request body

Statusstring required

Allowed values: VALIDATION_ASKED

The status of the document:

  • CREATED – The document container is created and files can be uploaded using the POST Create a KYC Document Page endpoint before submission.
  • VALIDATION_ASKED – The document is submitted to Mangopay for validation.
  • VALIDATED – The document is validated by Mangopay’s teams.
  • REFUSED – The document is rejected by Mangopay’s teams and a new KYC Document object needs to be created to resubmit it. You can learn more about the reason why it was refused in the RefusedReasonType parameter.
  • OUT_OF_DATE – The document is downgraded and a new KYC Document object needs to be created to resubmit it.

Response

Success

Typestring

Returned values: IDENTITY_PROOF, REGISTRATION_PROOF, ARTICLES_OF_ASSOCIATION, SHAREHOLDER_DECLARATION, ADDRESS_PROOF

The type of the document for the user verification.

UserIdstring

The unique identifier of the user.

Flagsstring[]

Returned values: A code from the <a href="/guides/users/verification/documents/submission/refusals" target="_blank">Flags list</a>.

The series of codes providing more precision regarding the reason why the identity proof document was refused. You can review the explanations for each code in the <a href="/guides/users/verification/documents/submission/refusals" target="_blank">Flags list</a>.

Idstring

Max length: 128 characters (see data formats for details)

The unique identifier of the object.

Tagstring

Max. length: 255 characters

Custom data that you can add to this object.

CreationDateinteger

Unix timestamp (UTC) of the date and time the object was created.

ProcessedDateinteger

Unix timestamp (UTC) of the date and time the document was processed by Mangopay’s team.

Statusstring

Returned values: CREATED, VALIDATION_ASKED, VALIDATED, REFUSED, OUT_OF_DATE

The status of the document:

  • CREATED – The document container is created and files can be uploaded using the POST Create a KYC Document Page endpoint before submission.
  • VALIDATION_ASKED – The document is submitted to Mangopay for validation.
  • VALIDATED – The document is validated by Mangopay’s teams.
  • REFUSED – The document is rejected by Mangopay’s teams and a new KYC Document object needs to be created to resubmit it. You can learn more about the reason why it was refused in the RefusedReasonType parameter.
  • OUT_OF_DATE – The document is downgraded and a new KYC Document object needs to be created to resubmit it.
RefusedReasonTypestring

Returned values: DOCUMENT_DO_NOT_MATCH_USER_DATA, DOCUMENT_FALSIFIED, DOCUMENT_HAS_EXPIRED, DOCUMENT_INCOMPLETE, DOCUMENT_MISSING, DOCUMENT_NOT_ACCEPTED, DOCUMENT_UNREADABLE, SPECIFIC_CASE, UNDERAGE_PERSON

Returned null unless Status is REFUSED.

The reason for the document refusal. See the <a href="/guides/users/verification/documents/submission/refusals">refused reason types</a> for more information depending on the document type.

RefusedReasonMessagestring

Max. length: 255 characters

Default value: null Additional information about why the KYC Document was refused, provided by Mangopay’s team.