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v14

latestOpenAPI 3.1.02026-08-03122113375.9 KB
seller-cases

List case

List cases related to orders sold by the authenticated seller.

Use this endpoint to build case inboxes and moderation queues for seller support teams.

Query behavior:

  • Supports pagination with page and size.
  • Supports sorting by createdAt or updatedAt with explicit direction.

Response behavior:

  • Returns only cases linked to orders owned by the authenticated seller.
  • Expands outcomes and attachments, with attachment URLs ready for display.
get/seller/cases

Query parameters

pageinteger

Page number

Page number

sizeinteger

Results per page

Results per page

sort'createdAt' | 'updatedAt'

Field to sort by

Field to sort by

direction'asc' | 'desc'

Sort direction

Sort direction

Response

Seller cases

idstring cuid2 required
workflowIdstring required
reason'SNAD' | 'DAMAGED' | 'WRONG_ITEM' | 'NOT_RECEIVED' | 'OTHER' | 'CHARGEBACK' required
commentstring nullable
status'OPEN' | 'REMEDIATION' | 'SETTLED' | 'CLOSED' | 'ESCALATED' required
createdAtstring date-time nullable required
updatedAtstring date-time nullable required
orderIdstring required