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v14

latestOpenAPI 3.1.02026-08-03122113375.9 KB
user-cases

Get case

Get one buyer-owned case by ID.

Use this endpoint for case detail screens and buyer follow-up workflows.

Rules:

  • Case must belong to a purchase owned by the authenticated user.
  • Returns 404 when not found or not owned.

Response behavior:

  • Returns full case state with outcomes and attachments.
  • Seller delivery address data is hidden for non-accepted seller outcomes.
get/user/cases/{id}

Path parameters

idstring required

Case ID

Case ID

Response

Case details

idstring cuid2 required
workflowIdstring required
purchaseIdstring required
reason'SNAD' | 'DAMAGED' | 'WRONG_ITEM' | 'NOT_RECEIVED' | 'OTHER' | 'CHARGEBACK' required
commentstring nullable
status'OPEN' | 'REMEDIATION' | 'SETTLED' | 'CLOSED' | 'ESCALATED' required
createdAtstring date-time nullable required
updatedAtstring date-time nullable required