---
title: "List case"
method: GET
path: "/seller/cases"
tags: ["seller-cases"]
---

# List case

`GET /seller/cases`

List cases related to orders sold by the authenticated seller.

Use this endpoint to build case inboxes and moderation queues for seller support teams.

Query behavior:
- Supports pagination with `page` and `size`.
- Supports sorting by `createdAt` or `updatedAt` with explicit direction.

Response behavior:
- Returns only cases linked to orders owned by the authenticated seller.
- Expands outcomes and attachments, with attachment URLs ready for display.

## Query parameters

- `page` integer — Page number
- `size` integer — Results per page
- `sort` 'createdAt' | 'updatedAt' — Field to sort by
- `direction` 'asc' | 'desc' — Sort direction

## Response `200`

Seller cases

- object[] — Cases
  - `id` string, cuid2, required
  - `workflowId` string, required
  - `reason` 'SNAD' | 'DAMAGED' | 'WRONG_ITEM' | 'NOT_RECEIVED' | 'OTHER' | 'CHARGEBACK', required
  - `comment` string, nullable
  - `status` 'OPEN' | 'REMEDIATION' | 'SETTLED' | 'CLOSED' | 'ESCALATED', required
  - `createdAt` string, date-time, nullable, required
  - `updatedAt` string, date-time, nullable, required
  - `outcomes` object[], required
    - `id` string, cuid2, required
    - `type` 'RETURN' | 'REFUND' | 'REPLACEMENT', required
    - `party` 'SELLER' | 'BUYER' | 'SYSTEM', required
    - `status` 'PENDING' | 'ACCEPTED' | 'REJECTED' | 'RESOLVED', required
    - `caseId` string, cuid2, required
    - `amount` integer, required
    - `comment` string, nullable
    - `createdAt` string, date-time, nullable, required
    - `updatedAt` string, date-time, nullable, required
    - `deliveryAddress` unknown
  - `attachments` object[], required
    - `url` string, uri, required
    - `party` 'SELLER' | 'BUYER' | 'SYSTEM', required
    - `createdAt` union, required
      - string, date-time
      - string, date-time
  - `orderId` string, required

---

[API](https://skmtc.net/managem/apis/managem-api.md) · [All operations](https://skmtc.net/managem/apis/managem-api/llms.txt) · [OpenAPI document](https://skmtc-service-staging.skmtc.workers.dev/v1/apis/managem/managem-api/versions/6367b514f6ea/schema)