v4

latestOpenAPI 3.1.02026-07-3163216290.7 KB

Webhooks

Email soft bounced

Sent when an email soft bounces. Soft bounces are temporary delivery failures (for example, a connection timing out). Soft bounces are retried multiple times and the email may still be delivered. Contains sourceType and the related campaignId, loopId (workflow ID), or transactionalId, plus contactIdentity and email objects.

postWebhookemailSoftBounced

Headers

webhook-idstring required

Unique message ID. Use to deduplicate deliveries.

webhook-timestampstring required

Unix timestamp of when the message was sent.

webhook-signaturestring required

HMAC signature for verifying the request. Verify using your endpoint signing secret from the Loops dashboard.

Payload

eventName'email.softBounced' required

eventTimeinteger required

Unix timestamp in seconds.

webhookSchemaVersion'1.0.0' required

sourceType'loop' | 'campaign' | 'transactional' required

The type of email this event relates to. Workflow emails use loop.

campaignIdstring

The ID of the campaign if sourceType is campaign.

loopIdstring

The ID of the workflow if sourceType is loop.

transactionalIdstring

The ID of the transactional email if sourceType is transactional.

Response

Webhook received successfully. Return any 2xx status code to acknowledge delivery.