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v1

latestOpenAPI 3.0.12026-07-22120163333.7 KB
Lead Routing

Update a routing rule

Updates a routing rule identified by its ID. Validates activeHours and routingStrategy:

  • activeDays: list of 1-7; deduplicated and sorted server-side.
  • hoursStart / hoursEnd: each in [0, 23].
  • routingStrategy.strategyType must match the business type. LEAD_POND is only allowed for AGENT_LEAD; NEXT_UP and BLAST_ALERT are not allowed for ASSISTANT_LEAD.
  • memberWeights must reference valid members in the team.
  • touchMinutes must be in (0, 1440]; when > 60, must be an integer multiple of 60.

Caller must have MANAGE_LEAD_DISTRIBUTION or MANAGE_LEAD_DISTRIBUTION_DEPARTMENT permission.

put/v1.0/routing/rule/{type}

Path parameters

typeinteger required

Routing business type.

Headers

Authorizationstring required

Bearer [access_token]

Content-Typestring required

application/json

Request body

idinteger

Rule id

Example request

{
  "activeHours": {
    "activeDays": [
      1,
      2,
      3,
      4,
      5
    ]
  }
}

Response

Rule updated.

string required

Example response

"ok"