v1

latestOpenAPI 3.0.12026-07-22120163333.7 KB

Calls

Get a call by ID

Returns a single call record by ID. Caller must have manage permission on the lead the call belongs to; otherwise 400 PERMISSION_DENIED.

get/v1.0/calls/{callId}

Path parameters

callIdinteger required

ID of the call.

Headers

Authorizationstring required

Bearer [access_token]

Response

Call record retrieved successfully.

Example response

{
  "calls": {
    "id": 563172647619608,
    "dialerCallRecordId": 400000012345,
    "userId": 100234,
    "userPhoneNumber": "+14155550100",
    "leadId": 100001,
    "leadPhoneNumber": "+14155550199",
    "direction": "Outbound",
    "status": "Completed",
    "startTime": "2026-04-22 10:15:00",
    "endTime": "2026-04-22 10:18:45",
    "duration": 225,
    "callingOutcome": "Talked",
    "rateScore": 4,
    "recordingSwitch": true,
    "showUserNumber": "+14155550100",
    "createTime": "2026-04-22 10:15:00",
    "updateTime": "2026-04-22 10:18:45",
    "note": "Discussed pre-approval timeline.",
    "price": 0.02,
    "agentId": 100234,
    "elapsedTime": "00:08"
  }
}