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v51

OpenAPI 3.1.0Apache 2.0raw.githubusercontent.com2026-07-092154381.1 MB
Transaction Monitoring

Get case

Retrieves a single transaction monitoring case.

get/v1/transaction_monitoring/cases/{case_token}

Path parameters

case_tokenstring uuid required

Globally unique identifier for the case.

Response

Case

tokenstring uuid required

Globally unique identifier for the case

titlestring nullable required

Short, human-readable summary of the case

status'OPEN' | 'ASSIGNED' | 'IN_REVIEW' | 'ESCALATED' | 'RESOLVED' | 'CLOSED' required

Status of a case as it progresses through the review workflow:

  • OPEN - The case has been created and is still collecting matching transactions
  • ASSIGNED - An analyst has been assigned and transaction collection has stopped
  • IN_REVIEW - The case is actively being investigated
  • ESCALATED - The case has been reviewed and requires additional oversight
  • RESOLVED - A determination has been made and a resolution recorded
  • CLOSED - The case is finalized
queue_tokenstring uuid required

Token of the queue the case belongs to

priority'LOW' | 'MEDIUM' | 'HIGH' | 'CRITICAL' required

Priority level of a case, controlling queue ordering and SLA urgency

assigneestring nullable required

Identifier of the user the case is currently assigned to

rule_tokenstring uuid nullable required

Token of the transaction monitoring rule that triggered the case

resolution'CONFIRMED_FRAUD' | 'SUSPICIOUS_ACTIVITY' | 'FALSE_POSITIVE' | 'NO_ACTION_REQUIRED' | 'ESCALATED_EXTERNAL' required

Outcome recorded when a case is resolved:

  • CONFIRMED_FRAUD - The reviewed activity was confirmed to be fraudulent
  • SUSPICIOUS_ACTIVITY - The activity is suspicious but not confirmed fraud
  • FALSE_POSITIVE - The activity was legitimate and the alert was a false positive
  • NO_ACTION_REQUIRED - No further action is required
  • ESCALATED_EXTERNAL - The case was escalated to an external party
resolution_notesstring nullable required

Free-form notes describing the resolution

sla_deadlinestring date-time nullable required

Deadline by which the case is expected to be resolved

tagsobject required

Arbitrary key-value metadata associated with the case

createdstring date-time required

Date and time at which the case was created

updatedstring date-time required

Date and time at which the case was last updated

resolvedstring date-time nullable required

Date and time at which the case was resolved

collection_stoppedstring date-time nullable required

Date and time at which transaction collection stopped for the case

pending_transactionsboolean required

Whether the case still has transaction scopes pending resolution