---
title: "claim.created"
method: POST
path: "claim.created"
tags: ["Event Types"]
---

# claim.created

`POST claim.created` (webhook)

Occurs when a dispute intake claim is created.

## Payload

- object — A claim represents a dispute filing initiated through the Dispute Intake API.
  - `event_type` 'claim.created', required — The type of event that occurred.
  - `token` string, uuid, required — Unique identifier for the claim, in UUID format
  - `card_tokens` string[], required — Tokens for the cards associated with the disputed transactions
  - `account_token` string, uuid, nullable, required — Token for the account associated with the claim
  - `account_holder_token` string, uuid, nullable, required — Token for the account holder that filed the claim
  - `created` string, date-time, required — When the claim was created
  - `updated` string, date-time, required — When the claim was last updated
  - `disputed_transactions` DisputedTransaction[], required — Transactions included in this claim
    - `transaction_token` string, uuid, required — Token for the transaction being disputed, in UUID format
    - `event_tokens` string[], required — Tokens for the specific events within the transaction being disputed. Lithic creates one dispute per event token
  - `reason` 'CARD_NOT_PRESENT' | 'CARD_LOST' | 'CARD_STOLEN' | 'CARD_NEVER_RECEIVED' | 'COUNTERFEIT' | 'ACCOUNT_TAKEOVER' | 'PRODUCT_NOT_RECEIVED' | 'NOT_AS_DESCRIBED' | 'CREDIT_NOT_PROCESSED' | 'CANCELLED_RECURRING' | 'PAID_BY_OTHER_MEANS' | 'DUPLICATE_CHARGE' | 'LATE_PRESENTMENT' | 'INCORRECT_TRANSACTION_CODE' | 'NO_AUTHORIZATION' | 'DECLINED' | 'INCORRECT_AMOUNT' | 'ATM_CASH_NOT_DISPENSED' | 'ATM_DEPOSIT_WRONG_AMOUNT' | 'ATM_DEPOSIT_MISSING', required — Dispute reason code provided when creating the claim
  - `status` 'INITIALIZING' | 'AWAITING_INFO' | 'SUBMITTED' | 'RESOLVED' | 'ABANDONED', required — Current lifecycle status of the claim
  - `outstanding_requirements` string[], required — Requirements that must be fulfilled before the claim can be submitted
  - `submitted` string, date-time, nullable, required — When the claim was submitted. Null until the claim reaches `SUBMITTED` status

## Acknowledgement `200`

Return a 200 status to indicate that the data was received successfully

---

[API](https://skmtc.net/lithic-com/apis/lithic-developer-api.md) · [All operations](https://skmtc.net/lithic-com/apis/lithic-developer-api/llms.txt) · [OpenAPI document](https://skmtc-service-staging.skmtc.workers.dev/v1/apis/lithic-com/lithic-developer-api/revisions/53ab5d4e2adb/schema)