---
title: "Update conversation status"
method: PATCH
path: "/whatsapp/conversations/{conversation_id}"
tags: ["Conversations"]
---

# Update conversation status

`PATCH /whatsapp/conversations/{conversation_id}`

Close completed conversations or reopen them for follow-ups.

## Request body

- WhatsappConversationUpdateRequest
  - `whatsapp_conversation` object, required
    - `status` 'active' | 'ended', required

## Response `200`

Conversation updated

- WhatsappConversationResponse
  - `data` WhatsappConversation, required
    - `id` string, uuid, required
    - `phone_number` string, nullable — Contact's WhatsApp number. Can be null for BSUID-only identity.
    - `business_scoped_user_id` string, nullable — WhatsApp business-scoped user ID
    - `parent_business_scoped_user_id` string, nullable — Parent business-scoped user ID when provided by Meta
    - `username` string, nullable — WhatsApp username when available
    - `status` 'active' | 'ended', required
    - `last_active_at` string, date-time
    - `created_at` string, date-time, required
    - `updated_at` string, date-time, required
    - `metadata` object
    - `phone_number_id` string, nullable
    - `kapso` object, nullable — Conversation metadata
      - `contact_name` string, nullable
      - `messages_count` integer
      - `last_message_id` string, nullable
      - `last_message_type` string, nullable
      - `last_message_timestamp` string, date-time
      - `last_message_text` string, nullable
      - `last_inbound_at` string, date-time
      - `last_outbound_at` string, date-time

## Other responses

- `401` — Missing or invalid API key
- `404` — Resource not found
- `422` — Request validation failed

---

[API](https://skmtc.net/kapso/apis/kapso-platform-api.md) · [All operations](https://skmtc.net/kapso/apis/kapso-platform-api/llms.txt) · [OpenAPI document](https://skmtc-service-staging.skmtc.workers.dev/v1/apis/kapso/kapso-platform-api/versions/18ff5548a33f/schema)