---
title: "Update conversation assignment"
method: PATCH
path: "/whatsapp/conversations/{conversation_id}/assignments/{id}"
tags: ["Conversations"]
---

# Update conversation assignment

`PATCH /whatsapp/conversations/{conversation_id}/assignments/{id}`

Update an assignment's notes, reassign to another user, or deactivate (unassign).

Set `active: false` to unassign without deleting the assignment record.

## Request body

- ConversationAssignmentUpdateRequest
  - `assignment` object, required
    - `user_id` string, uuid — ID of the user to reassign to
    - `notes` string — Updated notes
    - `active` boolean — Set to false to unassign

## Response `200`

Assignment updated

- ConversationAssignmentResponse
  - `data` ConversationAssignment, required
    - `id` string, uuid, required
    - `user_id` string, uuid, required — ID of the user assigned to the conversation
    - `created_by_user_id` string, uuid, nullable — ID of the user who created the assignment
    - `notes` string, nullable — Optional notes about the assignment
    - `active` boolean, required — Whether this assignment is currently active
    - `created_at` string, date-time, required

## Other responses

- `401` — Missing or invalid API key
- `404` — Resource not found
- `422` — Validation error

---

[API](https://skmtc.net/kapso/apis/kapso-platform-api.md) · [All operations](https://skmtc.net/kapso/apis/kapso-platform-api/llms.txt) · [OpenAPI document](https://skmtc-service-staging.skmtc.workers.dev/v1/apis/kapso/kapso-platform-api/versions/18ff5548a33f/schema)