---
title: "Create Ticket"
method: POST
path: "/v1/channel/ticket"
tags: ["Ticket"]
---

# Create Ticket

`POST /v1/channel/ticket`

Send a Ticket to Channel API

## Request body

- Ticket
  - `sellerId` string, required — A unique Id identify a Seller on a specific SalesChannel. The SellerId is generated from the Channel itself during the Seller SignUp Process.
  - `ticketId` string, required — Unique identifcation for Ticket Id
  - `topic` 'QUESTION' | 'FEEDBACK' | 'DELIVERY' | 'RETURN' | 'REFUND' | 'INCIDENT', required
  - `reference` TicketReference, nullable
    - `type` 'OFFER' | 'CHANNELOFFER' | 'ORDERID' | 'ORDERITEMID', required
    - `id` string, required
  - `replyRequested` boolean
  - `createdAt` string, date-time, required
  - `from` TicketFrom, required
    - `role` 'BUYER' | 'SELLER' | 'CHANNEL', required
    - `name` string
  - `subject` string, required
  - `message` string, required
  - `attachment` TicketAttachment[]
    - `filename` string, required
    - `contentType` string, required

## Response `201`

Ticket created

## Other responses

- `400` — Bad Request
- `401` — Access forbidden, invalid or unknown Token was used.
- `404` — Bad Request
- `500` — Unexpected Server Error

---

[API](https://skmtc.net/jtl-software/apis/scx-authentication-api.md) · [All operations](https://skmtc.net/jtl-software/apis/scx-authentication-api/llms.txt) · [OpenAPI document](https://skmtc-service-staging.skmtc.workers.dev/v1/apis/jtl-software/scx-authentication-api/revisions/f979b1ea6951/schema)