---
title: "Get ticket details"
method: GET
path: "/tickets/{id}"
---

# Get ticket details

`GET /tickets/{id}`

Returns details of a support ticket

## Path parameters

- `id` string, uuid, required

## Response `200`

OK

- TicketOverview
  - `id` string, uuid, required — The ID of the ticket.
  - `kind` 'user_scope_quota_increase' | 'scope_package_quota_increase' | 'other', required — The kind of support ticket.
  - `creator` User, required — Public user information.
    - `id` string, uuid, required — The ID of a user.
    - `name` string, required — The user's display name.
    - `avatarUrl` string, required — The URL to the user's avatar.
    - `githubId` integer, nullable — The user's GitHub ID.
    - `createdAt` string, date-time, required — The date and time when the user profile was created.
    - `updatedAt` string, date-time, required — The date and time when the user profile was last updated.
  - `meta` object, required — Additional metadata for the ticket.
  - `closed` boolean, required — Whether the ticket is closed.
  - `events` TicketEvent[], required
    - union
      - object
        - `kind` 'message', required
        - `message` object, required
          - `message` string
          - `createdAt` string, date-time
          - `updatedAt` string, date-time
        - `user` User, required — Public user information.
          - `id` string, uuid, required — The ID of a user.
          - `name` string, required — The user's display name.
          - `avatarUrl` string, required — The URL to the user's avatar.
          - `githubId` integer, nullable — The user's GitHub ID.
          - `createdAt` string, date-time, required — The date and time when the user profile was created.
          - `updatedAt` string, date-time, required — The date and time when the user profile was last updated.
      - object
        - `kind` 'auditLog', required
        - `auditLog` object, required
          - `action` string
          - `isSudo` boolean
          - `meta` object
          - `createdAt` string, date-time
        - `user` User, required — Public user information.
          - `id` string, uuid, required — The ID of a user.
          - `name` string, required — The user's display name.
          - `avatarUrl` string, required — The URL to the user's avatar.
          - `githubId` integer, nullable — The user's GitHub ID.
          - `createdAt` string, date-time, required — The date and time when the user profile was created.
          - `updatedAt` string, date-time, required — The date and time when the user profile was last updated.
  - `updatedAt` string, date-time, required — The date and time when the ticket was last updated.
  - `createdAt` string, date-time, required — The date and time when the ticket was created.

## Other responses

- `401` — Unauthorized
- `404` — Ticket not found

---

[API](https://skmtc.net/jsr-io/apis/jsr-api.md) · [All operations](https://skmtc.net/jsr-io/apis/jsr-api/llms.txt) · [OpenAPI document](https://skmtc-service-staging.skmtc.workers.dev/v1/apis/jsr-io/jsr-api/versions/3d37ac9b68f7/schema)