---
title: "Close Conversation"
method: POST
path: "/v1/external-support/{projectId}/conversations/close"
tags: ["External Support Panel"]
---

# Close Conversation

`POST /v1/external-support/{projectId}/conversations/close`

Close an active conversation in the external support panel.

## Path parameters

- `projectId` string, required

## Request body

- object
  - `botId` string, required
  - `userId` string, required
  - `redirectPayload` object
    - `type` string
    - `text` string

## Response `200`

Conversation closed successfully

## Other responses

- `401` — Unauthorized - Invalid authentication credentials
- `404` — Not found - Resource not found
- `422` — Unprocessable entity - Validation error
- `500` — Internal server error

---

[API](https://skmtc.net/jelou/apis/jelou-api.md) · [All operations](https://skmtc.net/jelou/apis/jelou-api/llms.txt) · [OpenAPI document](https://skmtc-service-staging.skmtc.workers.dev/v1/apis/jelou/jelou-api/versions/845ce127d94a/schema)