---
title: "Unforget a user in compliance with GDPR"
method: POST
path: "/api/users/unforget"
tags: ["users"]
---

# Unforget a user in compliance with GDPR

`POST /api/users/unforget`

Allows the Iterable project to resume collecting data about a previously forgotten user. Deleted data cannot be recovered. In email-based projects, you must unforget users by <code>email</code>. In userID-based projects, you must unforget users by <code>userId</code>. In hybrid projects and in projects that migrated from being email-based to being userID-based, you can unforget users by either <code>email</code> or <code>userId</code>.<br/><br/>Learn about <a href="https://support.iterable.com/hc/articles/29156459027348">identifying users by <code>userId</code> and <code>email</code></a>.<br/><br/><b>Rate limit</b>: 3 requests/second, per project.<br/><br/><b>Daily Cap</b>: 1000 requests per 24 hour period, per project.

## Request body

- UserRequest
  - `email` string — An email address that identifies a user profile in Iterable. Provide an <code>email</code> or a <code>userId</code> (but not both), depending on <a href="https://support.iterable.com/hc/articles/29156459027348">how your project identifies users</a>.
  - `userId` string — A user ID that identifies a user profile in Iterable. Provide an <code>email</code> or a <code>userId</code> (but not both), depending on <a href="https://support.iterable.com/hc/articles/29156459027348">how your project identifies users</a>.

## Response `200`

successful operation

## Other responses

- `400` — Invalid parameters
- `401` — Invalid API key

---

[API](https://skmtc.net/iterable/apis/iterable-api.md) · [All operations](https://skmtc.net/iterable/apis/iterable-api/llms.txt) · [OpenAPI document](https://skmtc-service-staging.skmtc.workers.dev/v1/apis/iterable/iterable-api/revisions/afaab604b58c/schema)