---
title: "Retrieve an external page"
method: GET
path: "/ai/external_pages/{page_id}"
tags: ["AI Content"]
---

# Retrieve an external page

`GET /ai/external_pages/{page_id}`

You can retrieve an external page.

## Headers

- `Intercom-Version` '1.0' | '1.1' | '1.2' | '1.3' | '1.4' | '2.0' | '2.1' | '2.2' | '2.3' | '2.4' | '2.5' | '2.6' | '2.7' | '2.8' | '2.9' | '2.10' | '2.11' | '2.12' | '2.13' | '2.14' — Intercom API version.</br>By default, it's equal to the version set in the app package.

## Response `200`

successful

- ExternalPage — External pages that you have added to your Fin Content Library.
  - `type` 'external_page', required — Always external_page
  - `id` string, required — The unique identifier for the external page which is given by Intercom.
  - `title` string, required — The title of the external page.
  - `html` string, required — The body of the external page in HTML.
  - `url` string — The URL of the external page. This will be used by Fin to link end users to the page it based its answer on.
  - `ai_agent_availability` boolean, required — Whether the external page should be used to answer questions by AI Agent.
  - `ai_copilot_availability` boolean, required — Whether the external page should be used to answer questions by AI Copilot.
  - `ai_sales_agent_availability` boolean — Whether the external page should be used to answer questions by AI Sales Agent.
  - `fin_availability` boolean — Deprecated. Use ai_agent_availability and ai_copilot_availability instead.
  - `locale` 'en', required — Always en
  - `source_id` integer, required — The unique identifier for the source of the external page which was given by Intercom. Every external page must be associated with a Content Import Source which represents the place it comes from and from which it inherits a default audience (configured in the UI). For a new source, make a POST request to the Content Import Source endpoint and an ID for the source will be returned in the response.
  - `external_id` string, required — The identifier for the external page which was given by the source. Must be unique for the source.
  - `created_at` integer, required — The time when the external page was created.
  - `updated_at` integer, required — The time when the external page was last updated.
  - `last_ingested_at` integer, required — The time when the external page was last ingested.

## Other responses

- `401` — Unauthorized

---

[API](https://skmtc.net/intercom/apis/intercom-api.md) · [All operations](https://skmtc.net/intercom/apis/intercom-api/llms.txt) · [OpenAPI document](https://skmtc-service-staging.skmtc.workers.dev/v1/apis/intercom/intercom-api/revisions/9517e80f2642/schema)
