---
title: "Get Call"
method: GET
path: "/calls/v1/conversations/{id}"
tags: ["Calls"]
---

# Get Call

`GET /calls/v1/conversations/{id}`

Get Call By ID. This API will return the call details along with the messages.

## Path parameters

- `id` string, required

## Response `200`

Successful response

- Conversation
  - `id` string — Unique identifier of the call
  - `teamId` string — Unique identifier of the team
  - `assistantId` string — Unique identifier of the assistant
  - `callType` 'web' | 'phone' — This is the type of the call.
  - `direction` 'inbound' | 'outbound'
  - `startAt` string, date-time — This is the ISO 8601 date-time string indicating when the record was initiated.
  - `endAt` string, date-time — This is the ISO 8601 date-time string of when the record was ended.
  - `userNumber` string — Phone number of the user
  - `assistantNumber` string — Phone number of the assistant
  - `status` 'queued' | 'ongoing' | 'forwarded' | 'finished' — This field indicates the status of the call.
  - `phoneCallStatus` 'trying' | 'early-media' | 'ringing' | 'in-progress' | 'busy' | 'no-answer' | 'failed' | 'completed' — Status of the phone call. A call can have one of the following statuses: - `trying`: The call has been initiated. - `early-media`: The call is playing an early media message or tone. - `ringing`: The recipient's phone is ringing. - `in-progress`: The call is currently active. - `busy`: The recipient is unavailable to answer. - `no-answer`: The call was not answered. - `failed`: The call attempt was unsuccessful. - `completed`: The call has ended.
  - `callEndTriggerBy` 'user' | 'assistant' — This is the trigger of the call end.
  - `monitor` ConversationMonitor — To monitor and control the conversation
    - `controlUrl` string — The URL to control the conversation
  - `analysis` ConversationAnalysis
    - `summary` string — This is the summary of the call. Customize by setting `assistant.analysis.summary`.
    - `successEvaluation` string — This is the evaluation of the call. Customize by setting `assistant.analysis.successEvaluation.prompt` and/or `assistant.analysis.successEvaluation.rubric`.
    - `structuredData` object — This is the structured data extracted from the call. Customize by setting `assistant.analysis.structuredData.prompt `and/or `assistant.analysisPlan.structuredData.schema`.

---

[API](https://skmtc.net/interactly/apis/interactly-api.md) · [All operations](https://skmtc.net/interactly/apis/interactly-api/llms.txt) · [OpenAPI document](https://skmtc-service-staging.skmtc.workers.dev/v1/apis/interactly/interactly-api/versions/f39cdcb1f4e4/schema)
