Conversation Outcome Mapping Stats

Get conversation counts bucketed by outcome category and sub category, based on the team's configured outcome mapping for the given template.

template: Outcome mapping template to bucket outcomes by.
start / end: ISO 8601 date range filter applied to conversation start time.

Returns an empty list if the team has no outcome mapping configured yet.

template'template_v1' required

Outcome mapping template to bucket outcomes by

sizeinteger

Number of items per page

pageinteger

Page number

searchstring nullable

Search keywords

startstring date-time nullable

Filter by start time (ISO 8601 format)

endstring date-time nullable

Filter by end time (ISO 8601 format)

Response

Conversation counts grouped by outcome category and sub category

messagestring required

Result description

{
  "message": "Stats fetched successfully."
}