---
title: "Triggered when a WhatsApp account is successfully disconnected for a workspace user."
method: POST
path: "whatsapp_account:disconnected"
tags: ["whatsapp_accounts"]
---

# Triggered when a WhatsApp account is successfully disconnected for a workspace user.

`POST whatsapp_account:disconnected` (webhook)

## Headers

- `X-TL-Partner-Id` string, required
- `X-TL-Signature` string, required

## Payload

- PartnerAPIWhWhatsappAccount — Webhook payload sent when a WhatsApp account is successfully connected / disconnected for a user in a partner-managed workspace. No event is emitted for idempotent no-op operations (for example when the account is already connected / disconnected).
  - `workspace_id` string, required — Identifier of the workspace where the WhatsApp account was connected / disconnected.
  - `event_type` 'whatsapp_account:connected' | 'whatsapp_account:disconnected', required — Partner webhook event name.
  - `partner_id` string, required — Unique identifier of the partner that owns the workspace.
  - `triggered_at` string, date-time, required — Timestamp when the event was triggered.
  - `whatsapp_account_id` integer, required — Internal WhatsApp account identifier.
  - `phone_number_e164` string, required — Phone number associated with the WhatsApp account in E.164
  - `user_id` integer, required — Identifier of the user in the workspace who owns the WhatsApp
  - `disconnected_at` string, date-time
  - `reason` string

## Acknowledgement `200`

Receiver accepted the event

---

[API](https://skmtc.net/initechsoftware/apis/partner-webhook-api.md) · [All operations](https://skmtc.net/initechsoftware/apis/partner-webhook-api/llms.txt) · [OpenAPI document](https://skmtc-service-staging.skmtc.workers.dev/v1/apis/initechsoftware/partner-webhook-api/versions/d89ccac88c1e/schema)