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v8

latestOpenAPI 3.1.0raw.githubusercontent.com2026-08-01390206.4 KB
Conversation sessions

Enqueue a conversation session

Enqueues the open conversation session for a contact into a queue and persists the observation as transfer_observation.

post/conversation-sessions/enqueue

Request body

waIdstring required

Contact WhatsApp ID

phoneNumberWaIdstring required

Business phone WhatsApp ID

queueIdstring uuid required

Queue id

observationstring required

Observation persisted on the session as transfer_observation

Response

Session enqueued successfully

idstring uuid required
conversationIdstring uuid required
statusstring required
currentQueueIdstring uuid nullable required
enqueueDatestring date-time nullable required
ticketIdinteger nullable required
transferObservationstring nullable required