---
title: "Create a channel account"
method: POST
path: "/conversations/custom-channels/2026-03/{channelId}/channel-accounts"
tags: ["Channel accounts"]
---

# Create a channel account

`POST /conversations/custom-channels/2026-03/{channelId}/channel-accounts`

Create a new account for a channel. Multiple accounts can communicate over a single channel using different delivery identifiers.

## Path parameters

- `channelId` integer, required

## Request body

- ConversationsCustomChannelsPublicChannelAccountEgg
  - `authorized` boolean, required
  - `deliveryIdentifier` ConversationsCustomChannelsPublicDeliveryIdentifier
    - `type` 'CHANNEL_SPECIFIC_OPAQUE_ID' | 'HS_EMAIL_ADDRESS' | 'HS_PHONE_NUMBER' | 'HS_SHORT_CODE', required
    - `value` string, required
  - `inboxId` string, required
  - `name` string, required

## Response `201`

successful operation

- ConversationsCustomChannelsPublicChannelAccount
  - `active` boolean, required
  - `archived` boolean, required
  - `archivedAt` string, date-time
  - `authorized` boolean, required
  - `channelId` string, required
  - `createdAt` string, date-time, required
  - `deliveryIdentifier` ConversationsCustomChannelsPublicDeliveryIdentifier
    - `type` 'CHANNEL_SPECIFIC_OPAQUE_ID' | 'HS_EMAIL_ADDRESS' | 'HS_PHONE_NUMBER' | 'HS_SHORT_CODE', required
    - `value` string, required
  - `id` string, required
  - `inboxId` string, required
  - `name` string, required

## Other responses

- `default` — An error occurred.

---

[API](https://skmtc.net/hubspot/apis/hubspot-api-specification.md) · [All operations](https://skmtc.net/hubspot/apis/hubspot-api-specification/llms.txt) · [OpenAPI document](https://skmtc-service-staging.skmtc.workers.dev/v1/apis/hubspot/hubspot-api-specification/revisions/f9c7181056c5/schema)