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CRM Calling Extensions
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v4
latest
OpenAPI 3.0.1
2026-07-13
13
18
37.8 KB
Advanced
post
/crm/extensions/calling/2026-09/inbound-call
Request body
CompletedThirdPartyCallRequest
required
callStartedTimestamp
string
date-time
createEngagement
boolean
required
durationSeconds
integer
engagementProperties
object
required
externalCallId
string
required
finalCallStatus
'BUSY'
|
'CALLING_CRM_USER'
|
'CANCELED'
|
'COMPLETED'
|
'CONNECTING'
|
'FAILED'
|
'HOLD'
|
'IN_PROGRESS'
|
'MISSED'
|
'NO_ANSWER'
|
'QUEUED'
|
'RINGING'
|
'UNKNOWN'
required
fromNumber
FormattedPhoneNumber
required
potentialRecipientUserIds
integer[]
required
toNumber
FormattedPhoneNumber
required
userId
integer
Response
successful operation
CompletedThirdPartyCallResponse
required
callerIdMatches
union[]
required
All 13 operations
post
/crm/extensions/calling/2026-09/inbound-call
post
/crm/extensions/calling/2026-09/recordings/ready
get
/crm/extensions/calling/2026-09/{appId}/settings
post
/crm/extensions/calling/2026-09/{appId}/settings
delete
/crm/extensions/calling/2026-09/{appId}/settings
patch
/crm/extensions/calling/2026-09/{appId}/settings
get
/crm/extensions/calling/2026-09/{appId}/settings/channel-connection
post
/crm/extensions/calling/2026-09/{appId}/settings/channel-connection
delete
/crm/extensions/calling/2026-09/{appId}/settings/channel-connection
patch
/crm/extensions/calling/2026-09/{appId}/settings/channel-connection
get
/crm/extensions/calling/2026-09/{appId}/settings/recording
post
/crm/extensions/calling/2026-09/{appId}/settings/recording
patch
/crm/extensions/calling/2026-09/{appId}/settings/recording