v2
latestOpenAPI 3.1.02026-07-31515292.8 KBDental Inquiry Update
At the specified frequency on the subscription, we will periodically send updates on any inquiries whose statuses have changed since the last update (e.g. Scheduled --> In Progress or In Progress --> Complete). The updates will be sent in the form of a list of inquiries. Please see documentation on the Bulk Get Dental Inquiries Route for more information about the response.
A size limit of 1MB is assumed, so the responses may be broken up into multiple requests if necessary. It is also suggested that the client endpoint is idempotent as the same updates may occasionally be retried in cases of network failures.
postWebhookdental_inquiry_update
Response
Successful Response
Example response
{
"inquiries": [
{
"creation_ts": "2020-01-01T00:00:00.000000Z",
"summary": "Benefits retrieved successfully.",
"results": {
"call_details": [
{
"call_end_time": "2024-03-01T06:00:00.0000Z",
"representative_name": "Deborah M",
"reference_number": "2812129",
"call_recording_url": "https://www.google.com/voice_recording.wav",
"transcript": "..."
}
],
"similar_claim_dates": [
"01-15-2020",
"01-31-2020"
],
"claims_info": [
{
"main_class": "ClaimApprovedInfo",
"date_of_service": "01-31-2020",
"claim_summary": "Claim paid",
"date_received": "01-31-2020",
"date_processed_up_to": "01-31-2020",
"turnaround_time": "21 business days",
"date_processed": "01-31-2020",
"date_paid": "01-31-2020",
"total_amount_paid": 100,
"adjustment_details": "Adjusted for deductible",
"code_details": [
{
"procedure_code": "99213",
"amount_paid": 100,
"patient_responsibility": 20,
"patient_applied_to_deductible": 10
}
],
"claim_denial_reason": "Not covered due to frequency"
}
],
"claim_not_found_info": {
"patient_eligible_on_dos": true
}
},
"request": {
"desired_completion_date": "03-19-2024",
"patient_name": "Alex Martin",
"dob": "01-31-2020",
"member_id": "123456789",
"group_id": "123456",
"npi": "1234567890",
"billing_npi": "1234567890",
"rendering_npi": "1234567890",
"tax_id": "123456789",
"practice_billing_address": "123 Main St, New York, NY 10001",
"diagnosis_codes": [
"F41.1",
"F42.23"
],
"claims_date_of_service": "01-31-2020",
"claim_number": "1234567890",
"additional_info": "The patient is on a Medicare plan and we need to know their secondary insurance benefits.",
"benefits_query": [
"CODE_LOOKUP_BENEFITS"
],
"benefits_codes": [
"D1110",
"D1120",
"1130"
],
"is_specialist": true,
"insurance_payor_id": "60054"
}
}
]
}