Get Organization Analytics

See how an entire organization (company, team, etc.) engages with your AI across all their users and conversations. Spot trends, measure satisfaction, and identify opportunities to improve the experience for your biggest customers.

⚠️ Requires Growth+ plan or higher

Two modes available:

• simple mode: Get organization-wide metrics like average sentiment, frustration levels, commercial intent, and quality scores. Perfect for executive dashboards and health monitoring. No rate limiting.
• insights mode (default): Dive into detailed patterns, common topics, and AI-generated recommendations for improving this organization's experience. Rate limited based on your plan's maxAnalysesPerHour.

If analytics don't exist yet, they'll be generated in real-time from the organization's conversations (this may take a few seconds). Returns 404 if the organization doesn't exist or has no conversations.