v28

latestOpenAPI 3.1.0raw.githubusercontent.com2026-05-013593344.3 KB

Interactions

Get Interaction Detail

Get full interaction detail including the conversation transcript, participant info, and metadata. Returns all message types including tool calls and observations for complete diagnostic visibility.

Available on all plans.

get/interactions/{interactionId}

Path parameters

interactionIdstring uuid required

The interaction ID to retrieve

Response

Interaction detail with messages

idstring uuid required

The interaction ID.

externalIdstring nullable required

Your external identifier for the interaction.

participantIdstring uuid required

The user who participated in this interaction.

externalParticipantIdstring nullable required

Your external identifier for the participant.

organizationIdstring uuid nullable required

The organization ID.

organizationExternalIdstring nullable required

Your external identifier for the organization.

productIdstring uuid required

The product ID.

versionIdstring uuid required

The version ID.

modelstring nullable required

The AI model used.

propertiesobject

Custom interaction properties.

ratingnumber nullable required

User rating for this interaction.

ratingMinnumber nullable required

Minimum rating value.

ratingMaxnumber nullable required

Maximum rating value.

feedbackstring nullable required

User feedback text.

createdAtstring date-time required

When the interaction was created.

updatedAtstring date-time required

When the interaction was last updated.